Security Cameras Patrol Contact

Fast, local support for current clients

IT Help Desk Support

Name: SecurityRI.com - IT Help Desk
Address: 58 Waterman Avenue, North Providence, RI, 02911, US
Telephone: (401) 231-8130
Price range: $$

If you are a current SecurityRI managed IT client, this is the fastest way to reach our team. Start a support session, open a ticket, or call us directly.

Start Support Session Open a Support Ticket Call (401) 231-8130 Ext. 4

Get help now

Choose the quickest option

For urgent issues, start a support session or call the IT department directly. For non-urgent requests, open a ticket so we can track it and respond efficiently.

Start a Support Session

Best for active issues where you need help right now. Our tech can connect and troubleshoot with you.

Start Session

Open a Support Ticket

Best for requests, changes, or non-urgent items. Tickets help us prioritize and document work.

Open Ticket

Call the IT Department

Best for urgent situations. Call our IT department directly at Ext. 4.

(401) 231-8130 Ext. 4

If prompted by an auto attendant, ask for IT support.

What to expect

How support works

A simple process that helps us resolve issues faster and keep communication clear.

Choose the right channel

For urgent issues, start a session or call. For non-urgent work, open a ticket.

Share details

Include screenshots, error messages, and the best contact number. It speeds everything up.

We troubleshoot and follow up

We resolve the issue and confirm next steps. Tickets stay documented for visibility and continuity.

Need physical security support, too?

SecurityRI supports Rhode Island businesses with security guards, AI camera systems, and patrol services. If your site needs on-site protection alongside IT, we can coordinate a single plan.

Security AI Cameras Patrol Contact

FAQ

Help Desk questions

What is the fastest way to get help?

For urgent issues, start a support session or call the IT department directly at (401) 231-8130 Ext. 4. For requests that can wait, open a ticket so we can track it and respond efficiently.

Should I open a ticket even if I call?

If your issue turns into follow up work, a ticket helps document the request and keep communication clear. For quick fixes, a call or session may be all you need.

How can I help you solve the issue faster?

Include a short description of what you were doing, any error message, screenshots when possible, and the best phone number to reach you. If the issue affects multiple users, mention who is impacted and when it started.

Can I email the IT team directly?

Yes. Email ITteam@securityri.com. For urgent issues, start a session or call Ext. 4.

Need support right now?

Start a support session, open a ticket, or reach our IT team directly.

Start a Support Session

Connect with a technician for active issues and troubleshooting.

Start Session

Open a Support Ticket

Best for requests, changes, or non-urgent items that need tracking.

Open Ticket

Call IT Department

(401) 231-8130 Ext. 4

Call Now

If you need to reach Ext. 4, follow the phone prompts for IT.

Email

ITteam@securityri.com

Send Email

For urgent issues, start a session or call for the fastest response.